Shipping Information

Shipping Options

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We use bpost, DPD and UPS to ship throughout the EU and a limited number of harder-to-reach destinations. The shipping fee is calculated when you enter your delivery address during the checkout process. For destinations within the EU, we are able to ship up to 26kg per box. Orders weighing over 26kg are dispatched in 2 or more parcels (depending on weight). Based on the weight of your order, a shipping contribution for each parcel is applied to cover the costs. The fees will be visible before checkout. Orders placed after 2 pm are shipped out the following business day (excluding national holidays).

 

If no shipping options appear for you during checkout, please send a message for more information and to request your country be added. Please note we cannot ship to some locations due to customs and legal requirements. We are working to find local distributors for these countries.

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Why no free shipping?

Our carriers naturally charge us shipping costs to deliver your order. These costs must be paid one way or another. Most webshops, that offer free shipping, pass on these costs in their sales prices. This way, it seems that no shipping costs are charged to the customers, but by increasing the selling prices, the customers end up paying it anyway. We prefer to be open and transparent. By charging a realistic contribution to the shipping costs, we keep our sales prices competitive for everyone.